Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–10 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Delivery delays can occasionally occur due to courier issues or regional restrictions.
International Shipping
We currently ship to most countries worldwide.
International shipping rates and delivery times vary depending on the destination and carrier.
Note: Customs duties, taxes, and import fees are not included in the product price or shipping cost. These charges are the buyer’s responsibility.
Order Tracking
Once your order has shipped, you will receive an email notification with your tracking number. The tracking information will be active within 24 hours.
Lost or Damaged Packages
AutoXprime is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged items before filing a claim.
Contact Us
If you have any questions about your shipment, please contact us at:
📧 autoxprime.store@gmail.com